FAQ
Is this a vegan brand?
Absolutely. The people behind the brand are vegan, and our beliefs led us to create the vision for this brand. Needless to say that the products are vegan too.
Do you ship worldwide?
Normally we ship worldwide, but at the moment (since September 2026) we had to restrict shipping to Europe due to an ongoing recent regulation. Read more about it here.
Different shipping fares apply per country/region.
What happens when I place an order?
When you place an order, we prepare it for shipping, which takes us 1-5 working days. As soon as the item is shipped out, you'll get an e-mail with a track & trace so you can follow your order. Didn't receive an e-mail? Please contact us.
How long does shipping take?
We prepare your order for shipping in 1-5 working days. Then, delivery times per region apply. You can read more here
Can I return an item?
Yes, we have 14-day return policy. Read more here.
Can I get a refund?
Yes, you can get a refund if the item you return meets the required criteria. Read more about it here.
What's your sustainability policy?
We stand behind the sustainability of our products and believe in long-lasting and responsibly made garments. Read more about or sustainability practices here.
Where are you located?
We are located in Amsterdam, the Netherlands (Europe).
Can't find the answer? Ask us at hello@grazzy.store
