FAQ
Do you ship worldwide?
Yes! We ship worldwide. Different shipping fares apply per country/region.
What happens when I place an order?
When you place an order, we prepare it for shipping, which takes us 1-5 working days. As soon as the item is shipped out, you'll get an e-mail with a track & trace so you can follow your order. Didn't receive an e-mail? Please contact us.
How long does shipping take?
We prepare your order for shipping in 1-5 working days. Then, delivery times per region apply. You can read more here
Can I return an item?
Yes, we have 14-day return policy. Read more here.
Can I get a refund?
Yes, you can get a refund if the item you return meets the required criteria. Read more about it here.
What's your sustainability policy?
We stand behind the sustainability of our products and believe in long-lasting and responsibly made garments. Read more about or sustainability practices here.
Where are you located?
grazzy is located in Amsterdam, Europe.
Why did I get two packages?
To be able to work with some exclusive items, we work with different production partners. That’s why sometimes, if you order two different items (like a tee and a cap) they may arrive in separate packages. We are working on improving our shipping process, please bear with us! :)
Can't find the answer? Ask us at hello@grazzy.store
